Shipping & Policies

Payment Methods

  • Accepts Etsy gift cards

Welcome

Welcome to DressHabesha, your go-to place for all Ethiopian clothes and accessories.
We believe in reasonable pricing for highly exclusive Ethiopian handmade items that you can find nowhere else.

Payments

We accept Debit/Credit Cards as well as Paypal as methods of payment. If you are in Ethiopia, please contact us directly for a preferred payment method.
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You have the right to cancel any ready-made order before the item is shipped. Any item not cancelled before shipment can be returned depending on the specific item's return policy.
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For Custom Orders, we incur a nonrefundable 50% deposit up front and bill the remainder when the item is shipped. Cancelling a made-to-order item will be subject to the specific item's state during cancellation. We reserve the right to retain the down payment in full. However we will work with you to get as much of your money back depending on the state of costs for the ordered product. This will vary from a full refund of the down payment, to no refund.

Shipping

We ship using regular international post unless specified for expedited shipping.
Regular shipping may take 5-10 business days to reach you after processing time (1-5 business days).
Expedited shipping will take only 2-5 business days to reach you.
If there are any customs fees for clothing articles to enter your country (highly unlikely) we are not responsible for those costs.

Refunds

We accept returns on items unless otherwise specified in the description.
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We accept return items for a full refund or equivalent store credit for up to 3 weeks after the item is sent (1-2 weeks after delivery). The shipping cost back to us is incurred by the customer. The refund will be processed when the item is received.
If the item is not received in the specified amount of time, we reserve the right to retain the payment.
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Damaged items are eligible for replacement of the item or a partial refund. Shipment costs for the return will be incurred by the customer. After the item is received and checked for damages, we will send a new item or offer a refund minus all shipping costs incurred by us.
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If you do not receive your item because of a shipping mix up and it is mailed back to us, we will have it sent to you again with a free gift. However we will not entertain any loss claims if the item isn't returned to the return address.

Additional

We will work with you to resolve any issues you might have regarding our services or products. We do our best to make sure you're a happy camper! Please feel free to contact us with any questions or comments regarding anything at all about our shop and the way we do business. we will try to accomodate all your needs to the best of our ability. Thanks for choosing DressHabesha

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